Shipping Policy

All items are made to order.

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PROCESSING TIME

Our current processing time is 7–14 business days.

Processing time may increase during sales, holidays, or high-volume periods.

Processing time is an estimate and not a guaranteed ship date.

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SHIPPING

Once your order is completed, it will be shipped via USPS, UPS, or another available carrier.

You will receive a tracking number via email once your order ships.

Please allow 24–48 hours for tracking to update.

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INTERNATIONAL SHIPPING

We ship worldwide.

Buyers are responsible for any customs fees, duties, or import taxes required by their country.

These fees are not included in your order total.

Delivery times may vary depending on location and customs processing.

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IMPORTANT

Chaotic Gear is not responsible for:

• Shipping carrier delays  
• Lost or stolen packages once marked delivered  
• Customs delays or fees  

If you would like additional insurance, please contact us before placing your order.